Terms of Service

Last updated: 23 August 2026

These Terms of Service ("Terms") form a legally binding agreement between you (or the organisation you represent) and Szaloczi Brothers AB (559596-6481), Registered office: Lomma, Sweden ("Organigram", "we", "us"), governing your use of the workforce-planning platform at organigram.se (the "Service").

By registering for an account or accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you are accepting on behalf of a company or organisation, you confirm that you have authority to bind that entity.

1. The Service

Organigram is a B2B software-as-a-service (SaaS) platform for modelling organisational structures, planning workforce scenarios, and collaborating on org-chart changes. We provide the Service on a subscription basis.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice where practical.

2. Eligibility

You must be at least 18 years old and legally capable of entering a binding contract in your jurisdiction to use the Service. The Service is intended for business users, not consumers. By registering, you represent that you meet these eligibility requirements. We do not independently verify eligibility at the point of registration.

3. Account Registration

You must provide accurate, current, and complete information when registering. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us promptly at support@organigram.se if you suspect unauthorised access

Each person who uses the Service must register their own account. Sharing credentials is not permitted.

3a. Workspaces and Collaboration

The Service is organised around workspaces. Each workspace has one owner who controls its settings, data, and member access. Owners may invite other users as editors or viewers and may configure granular permissions, including restricting which data fields are visible to individual members.

By joining a workspace, you acknowledge that:

• The workspace owner controls what data you can see, edit, and export within that workspace
• The owner may remove you from the workspace at any time
• The owner may restrict your access to specific features or data fields

When you delete a workspace you own, all data within it is permanently deleted and all members lose access immediately.

4. Subscriptions and Payment

Details of our subscription plans and pricing are available at organigram.se. By subscribing to a paid plan:

• You authorise us (or our payment processor) to charge the applicable fees on a recurring basis
• Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date
• Fees are non-refundable except where required by applicable law or at our sole discretion
• We will provide at least 30 days' notice of any price changes to existing subscribers

Free-tier users may use the Service subject to the usage limits applicable to that tier. We may modify free tier limits at any time with reasonable notice.

5. Your Data and Content

5.1 Ownership

You (or your organisation) retain full ownership of all data you upload or create within the Service, including workforce data, org charts, and configurations ("Customer Data"). You may export your Customer Data at any time using the export features within the Service. For information about your right to data portability under applicable law, see our Privacy Policy.

5.2 Licence to us

By using the Service, you grant us a limited, non-exclusive, worldwide licence to store, process, and display your Customer Data solely to provide the Service to you. We claim no other rights in your data.

5.3 Data processing

Where Customer Data contains personal data (e.g. employee names, work email addresses, titles, seniority levels, salaries), you are the Data Controller and we act as your Data Processor. Our obligations are set out in our Data Processing Agreement (DPA), which forms part of these Terms.

5.4 Your responsibility

You are solely responsible for ensuring you have the legal right to upload and process any personal data, and that doing so complies with applicable data protection law. Do not upload data you are not authorised to process.

Where you use third-party integrations available within the Service (such as Google Sheets import), you authorise the Service to access the selected data on your behalf solely to perform the requested operation. You are responsible for ensuring you have the right to import that data and that any third-party authorisation you grant complies with that provider's terms of service.

Third-party services are provided under those providers' own terms and policies. We are not responsible for third-party service availability, changes, or outages.

5.5 Data deletion

When you delete a workspace, all Customer Data within it is permanently deleted and cannot be recovered. When you delete your account, all workspaces you own and their data are deleted from the Service's operational systems immediately upon request. Residual copies held in backup infrastructure are purged within 30 days.

5.6 Change history

The Service automatically records field-level changes made to positions within your workspace in an internal change log. This log is used to power collaboration features such as the change adoption feed. Access to view this change history may be subject to your subscription tier. Change log records are retained for the lifetime of the workspace and permanently deleted when the workspace is deleted.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Upload or process personal data without appropriate legal basis or authorisation
• Attempt to gain unauthorised access to any system, network, or account
• Introduce malware, viruses, or any harmful code
• Scrape, harvest, or extract data from the Service by automated means without our written consent
• Impersonate another person or entity
• Build a competing product using the Service
• Circumvent any access controls, subscription limits, or security measures

We reserve the right to suspend or terminate accounts that violate these conditions without prior notice in serious cases.

7. Intellectual Property

All intellectual property rights in the Service — including the software, design, trademarks, and documentation — are owned by Szaloczi Brothers AB or our licensors. These Terms grant you only the limited right to use the Service as described here.

Feedback and suggestions you provide may be used by us freely without any obligation to you.

Reports, exports, and other documents generated by the Service from your Customer Data remain your property.

7a. Confidentiality

Each party may receive non-public information from the other in connection with the Service. The receiving party will use such information only for purposes of performing or exercising rights under these Terms and will protect it using reasonable safeguards. This obligation does not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, is independently developed, or is lawfully obtained from a third party without confidentiality restriction.

8. Privacy

Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Availability and Support

We aim to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. The Service is hosted on third-party infrastructure (Render) and is subject to that provider's availability. We do not offer a formal uptime service level agreement. Deployments and maintenance may cause brief interruptions; we will endeavour to communicate planned downtime in advance where practical.

We do not offer service credits or compensation for downtime.

Support is provided via support@organigram.se.

10. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Service will meet your specific requirements
• The Service will be available at all times or free from errors
• Errors will be corrected within any particular timeframe

11. Limitation of Liability

To the fullest extent permitted by applicable law:

• Our total aggregate liability arising from or in connection with these Terms or the Service shall not exceed (a) the total fees paid by you in the 12 months preceding the claim, or (b) €500 if no fees have been paid
• In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, business, or goodwill — even if we have been advised of the possibility of such damages

Nothing in these Terms limits liability that cannot lawfully be limited (e.g. for death or personal injury caused by our negligence, or for fraudulent misrepresentation).

12. Indemnification

You agree to indemnify and hold harmless Szaloczi Brothers AB, its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your Customer Data; or (c) your violation of any third party's rights.

13. Termination

13.1 By you

You may cancel your subscription and delete your account at any time via Account Settings. Cancellation takes effect at the end of the current billing period.

13.2 By us

We may suspend or terminate your access without undue delay if you materially breach these Terms, fail to pay applicable fees, or if required by law. We will give reasonable notice where practical except in cases of serious breach.

13.3 Effect of termination

We will delete your Customer Data from the Service's operational systems immediately upon account deletion. Residual copies held in backup infrastructure are purged within 30 days.

14. Governing Law and Disputes

These Terms are governed by the laws of Sweden. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Sweden.

If you are a consumer (not a business user), this clause does not affect your right to bring proceedings in the courts of your country of residence under applicable consumer protection law.

15. Changes to These Terms

We may update these Terms from time to time. For material changes, we will endeavour to notify you by email or within the Service at least 14 days before the changes take effect where practicable. Continued use after the effective date constitutes acceptance of the updated Terms.

16. General

• Entire agreement: These Terms, together with the Privacy Policy and DPA, constitute the entire agreement between you and us regarding the Service
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force
• No waiver: Failure to enforce any right does not constitute a waiver of that right
• Assignment: You may not assign your rights under these Terms without our written consent; we may assign ours in connection with a merger, acquisition, or sale of assets
• Force majeure: Neither party is liable for delay or failure to perform caused by events beyond its reasonable control (such as natural disasters, war, civil unrest, major internet or cloud outages, labor disputes, or government action). The affected party will use reasonable efforts to mitigate the impact and resume performance.
• Notices: We may provide notices under these Terms by email to the account address or by in-app notice. You are responsible for keeping your account contact information up to date.

17. Contact

Support: support@organigram.se

Legal / compliance: legal@organigram.se

Postal address: Lomma, Sweden